Being WellRead more about being well and thriving.
FINDING HELP
Emergency information
Emergency
For ambulance, fire or police call 111
If you feel someone is at risk of harm to themselves or others dial 111 and ask for Police
Urgent mental health support
Waikato Crisis Assessment and Home Treatment
Call 0800 50 50 50 anytime , day or night
Not in Waikato? Call Healthline on 0800 611 116 to find your nearest support
Healthline
Call 0800 611 116
Free professional health advice available anytime (24/7)
When to call Healthline
Call Healthline:
for advice about your situation and next steps
if you do not have a GP or cannot get to one
if you need advice about medicine
if you are worried or unsure about your health or someone else's health.
If you want to talk in your language?
When you call, say:
“I would like an interpreter”
Then tell them the language you speak
Read about interpreting services
If you are Deaf, hearing impaired, Deafblind or speech impaired
The Healthline team can engage with the NZ Relay Services to support you.
NZ Relay Services are available at certain times.
I am not well, where do I go?
What is a GP (General Practitioner)?
Choose a doctor
More information about GPs
1737
Samaritans
Lifeline
Tautoko
Young people and children – mental health support
Youthline
For young people, their parents and friends
Free call 0800 376 633
Free text 234
Headstrong
A free app for young people to help you cope with stress
What’s Up
Free call 0800 942 8787
(0800 WHATSUP)
Call (11am – 11pm) or online chat at www.whatsup.co.nz (11am – 10.30pm) every day.
For 5-19 year olds
Sparx
An online game to help young people with life skills to power through stressful and negative emotions
The Low Down
Visit the website or free text 5626
A space for young people to find support for your wellbeing, identity, culture and mental health
Village
An app that supports young people going through tough times to have safe, guided conversations with people they trust.
Diversity Counselling NZ
Settlement Centre Waikato
Here to help you
Connect with help - including emergency food supplies
Shama
Waikato Refugee Forum
Advocacy, advice and practical support to former refugees living in the Hamilton area
Refugee Orientation Centre
Ethnic community directory
Find a list of ethnic community organisations and support services across New Zealand.
Pasifika support
Vaka Tautua
Free call 0800 652 535
(0800 OLA LELEI)
Free national Pacific helpline.
Mon-Fri 8.30am - 5pm.
The team speaks Samoan, Tongan, Cook Islands Māori and English
Le Va
Information and support for Pasifika families on mental health, addiction and suicide prevention
K’aute Pasifika
Call 07 834 1482
Health, education, employment and social services in Hamilton
Support for parents and families
Yellow Brick Road
Free call 0800 555 434
(Central North Island)
For families and whānau supporting a loved one who lives with a mental illness
Waikato Family Centre
Advice, information and support after having a baby
Parent Help
Free call 0800 568 856
For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.
From 9am to 9pm 7 days a week.
PlunketLine
Free call 0800 933 922
Support for parents, including mothers experiencing post-natal depression
Single Parent Services
Counselling and support for people who are parenting alone
Parents Centre
OUTLine
Free call 0800 688 5463
Confidential, free, all ages support line, rainbow specialist counselling and trans peer support.
Adhikaar Aotearoa
Support, education and advocacy for LGBTQIA + people of colour in New Zealand
Rainbow Hub Waikato
Support and information people of diverse gender and sexuality, and their families.
Mental Health Foundation NZ
Depression
Voices of Hope
International websites
Embrace
Mental health information in many different languages
https://www.embracementalhealth.org.au/further-multilingual-resources
Reachout
Mental health and wellbeing resources for young people, parents/ carers and schools
Mind
Mental health information
NHS Mental Health
Mental Health Advice and Information
Tips and tools to help your wellbeing
Small Steps
Tools to calm your mind, manage stress and improve your mood
Just a Thought
Free online courses and guides to support mental wellbeing
Aunty Dee
A free online tool for anyone who needs help working through problems
Anxiety
Anxiety Helpline
Free call 0800 269 4389
(0800 ANXIETY)
For people with all forms of anxiety and their families and friends
Eating disorders
EDANZ
Free call 0800 233 269
(0800 2 EDANZ)
For information, support and resources about supporting someone with an eating disorder
Grief / Loss
The Grief Centre
Free call 0800 331 333
For support for all forms of loss, grief, trauma or difficult change
Skylight
Free call 0800 299 100
Counselling, information and support for grief and a range of other challenges.
After a Suicide
After a Suicide
A website offering practical information and guidance to people who have lost someone to suicide
Aoake te Rā
Victim Support
Free call 0800 842 846
24 hour support for people affected by crime, trauma and suicide
Alcohol Drug Helpline
Free call 0800 787 797
Free text 8681
Or online chat at alcoholdrughelp.org.nz
For people dealing with alcohol or other drug problems
Care NZ
Free call 0800 499 469
Support for anyone who has concerns about their own or a loved one's use of alcohol or other drugs.
Youth INtact – drug and alcohol help for youth
https://www.youthintact.org.nz/
Youth INtact is Waikato's Youth Drug and Alcohol Service for young people. We act quickly to provide easily accessible and effective support services to young people and their family
Healthify
Find support services and information on alcohol and drug use for people and their families
Gambling
Gambling Helpline
Free call 0800 654 655
Free text 8006
Or online chat at www.gamblinghelpline.co.nz
For help if you are gambling or are concerned about someone else’s gambling.
Problem Gambling Foundation of New Zealand
Freephone 0800 664 262
Text for help 5819
Email help@pgf.nz
Asian Family Services
Free call 0800 862 342
https://www.asianfamilyservices.nz/services#MinimiseGamblingHarm
Free and confidential counselling, information and education in Korean, Cantonese, Mandarin, Vietnamese and Thai
Family Harm / Violence
If you are in immediate danger, call 111 and ask for the police.
If it is not safe to speak, push 55 on a mobile (or any number on a landline) to be put through to Police.
Vagus Line
Free call 0800 56 76 666
Mon, Wed, Fri 12 noon – 2pm
Family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence.
Women’s Refuge Crisis Line
Free call 0800 733 843
(0800 REFUGE)
For women living with violence, or in fear, in their relationship or family
Ghandi Nivas
Free call 0800 426 344
Early intervention and prevention services for New Zealand men identified at risk of committing harm in the family home.
Shakti Crisis Line
Free call 0800 742 584
(0800 SHAKTI)
Multi lingual helpline for migrant or refugee women living
Shine
Free call 0508 744 633
Available 24/7
Confidential domestic abuse helpline.
Family violence info line
Free call 0800 456 450
Or chat at www.areyouok.org.nz
To talk about family violence and
find help for yourself or others
Male support services Waikato
Free call 0800 677 289
https://waikatosurvivors.org.nz/
Supporting males with physical, mental, emotional, domestic or sexual abuse experiences
Sexual Harm / Assault
24/7 HELPline
Rape Crisis
Free call 0800 883 300
For support after rape or sexual assault
Sexual Harm Helpline
Free call 0800 044 334 or text 4334
Or webchat at www.safetotalk.nz
To talk about sexual harm and find help for yourself or others
Know your rights
Citizens Advice Bureau
Migrant support in different languages
https://www.cab.org.nz/find-a-cab/migrant-connect/
Free confidential help with immigration, legal rights, employment, housing and support services.
Community Law
Ministry of Ethnic Communities
Information and guides for and about ethnic communities in different languages.
https://www.ethniccommunities.govt.nz/resources/language-information/
Immigration New Zealand
Information on immigration laws and policies for people who want to work, live and study in New Zealand.
For a full list of Ethnic and Community Organisations, and Faith Groups and Places of Worship across Hamilton click the button to download the PDF guide.
If you would like to add or remove your organisation from this list, please email contact@dcnz.net
